Terms and Conditions

By booking or participating in a tour and any related products or services with us.
you agree to these Terms & Conditions:

  • Payment Policy: We accept all methods of secure online payment: Visa, Mastercard, direct bank transfer.
  • We also offer a payment option of paying 40% when you book and the remaining 60% just before you come or on arrival by credit card online. However, to save yourselves complications on arrival, please ensure you do one of the following: – We advise that you should Make full payment online by credit card before arrival to save yourselves complications on arrival.
  • Make sure you authorize your cards with your bank and Credit Card Company before you travel so that you don’t find yourself on holiday with cards you cannot use.
  • Cancellation Policy:
  • In case you cancel your trip, the following scale of charges will be applied:
    30 days or more before your arrival date, 25% of the entire tour price will be charged.
    Between 29 and 15 days before your arrival date 50% of the entire tour price will be charged.
    Between 14 and 7 days before your arrival date 75% of the entire tour price will be charged.
    Between 7 and 1 days before your arrival date 100% of the entire tour price will be charged.
  • Additionally, there are cancellation fees on all domestic flights and hotels within Egypt. If you cancel a tour at any time, you will be subject to any fees according to the airline’s cancellation policy.
  • Refunds:
    A refund will normally be made to the same account and using the same method used for the original payment. No refunds are possible in the event of a no show for an existing reservation. Refunds will be done only through the Original Mode of Payment.
  • Travel Insurance : Secure your trip and give yourself greater peace of mind with our Travel Insurance program proposed by AIG for you. For more info contact your tour operator.  Day trip 15$, One week 25$ per person More than one week 50 $ per person.
  • Domestic Flights:
    The programs quote the average price of domestic flights with approximate timings.
    Requests for specific flight times or changes to previously booked reservations may result in extra charge and changes to the total price of the package. 
  • Tour and Prices
    Tour price currency is set to USD but you can pay in Euro or British pound.The prices quoted per person per tour are all inclusive and prices are always updated to ensure you receive the lowest price possible. Once your tour is confirmed we guarantee the price will not be changed.
  • In case of Complaints: If you have any complaints send us an email through contact us page.